Browsing by Author "Kibithe, Tabitha Wangari"
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Item Influence of service quality differentiation strategy on customer loyalty in commercial banks within Nakuru Municipality(Egerton University, 2012-05) Kibithe, Tabitha WangariItem Influence of service quality differentiation strategy on customer loyalty in commercial banks within Nakuru municipality - Copy(Egerton university, 2012-05) Kibithe, Tabitha Wangari