Influence of service quality differentiation strategy on customer loyalty in commercial banks within Nakuru Municipality
dc.contributor.author | Kibithe, Tabitha Wangari | |
dc.date.accessioned | 2024-11-20T13:26:05Z | |
dc.date.available | 2024-11-20T13:26:05Z | |
dc.date.issued | 2012-05 | |
dc.identifier.uri | http://172.16.31.117:4000/handle/123456789/429 | |
dc.publisher | Egerton University | |
dc.title | Influence of service quality differentiation strategy on customer loyalty in commercial banks within Nakuru Municipality | |
dc.type | Thesis |
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